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Cancelation Policy

Eco Creatives Membership/Subscriptions – You may purchase a 1, 6 or 12 month subscription plan (“membership”) for a Eco Creatives Box containing a group of products as determined by The Eco Party Place, in its absolute discretion.
If you purchase the 1 month minimum term membership, you can cancel your subscription at any time but at least two days prior to the next applicable billing date.
If you purchase the 6 month minimum term membership, cancellation can not take place until you have fulfilled the 6 month minimum term. After fulfilling this term, your subscription will automatically renew on a month to month bases and you can cancel at any time. 
If you purchase the 12 month minimum term membership, cancellation can not take place until you have fulfilled the 12 month minimum term. After fulfilling this term, your subscription will automatically renew on a month to month bases and you can cancel at any time. 

Automatic Renewals – All Subscriptions automatically renew until cancelled through the Website. Unless a Subscription is cancelled at least 2 days prior to the next applicable billing date, the Subscription automatically renews for a further Subscription period and you will be charged the subscription price. 

Cancellations - You must review your order carefully before placing it. Once an order for a Subscription is confirmed and the subscription price paid, The Eco Party Place will not provide a refund of the subscription price unless The Eco Party Place is unable to fulfil your order. In such case, The Eco Party Place will provide a full refund of the whole or part of the subscription price, depending on whether you have previously received boxes during your subscription.

Pausing your subscription - You have purchased the 6 month minimum term subscription, you are eligible to pause your subscription for one month. If you purchased the 12 month minimum term you can pause your membership for a total of 2 months. Pausing is not an option for monthly terms. 

Please submit a request to management via info@theecopartyplace.com.au with a  pause request. Stating the month you would like to pause your payment. Please keep in mind if you pause a payment in e.g. June, then it is the July Eco Creatives Box you will not receive. 

 

View full terms and condition here.